Deliver seamless customer service and fuel growth

Engage with customers on a new level with an intuitive, multi-channel, self-service contact center.

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CORE FEATURES

Key advantages of Talkdesk Express

Give your customers enterprise-level service with a cloud-based contact center that includes voice, web, chat, text, and social media.

Instant setup

Start supporting your customers immediately with a simple setup.

Affordable and scalable

Effortlessly add more users and adjust your plan as your needs change.

Self-service

Deploy and manage your contact center on your own—with support from our team if needed.

Why choose Talkdesk Express from Windstream Enterprise?

Talkdesk Express enhances external communications, improves customer satisfaction and fuels revenue growth. See why over 32,000 business customers rely on our solutions, each supported by a dedicated team of sales, engineering and customer success experts.

BENEFITS

A self-service contact center solution designed with your business in mind

With instant set-up and no additional infrastructure or staff required, Talkdesk Express is a game changer for small businesses.

Benefit from a simple setup and management

Keep your existing communications strategy in place as key channels like voice, SMS and Facebook Messenger are ready to use from day one. Your agents will benefit from an all-in-one view of every customer interaction.

Talkdesk Express: Enterprise-level customer support—designed for SMBs

Bring the exceptional customer service of a big organization to your business without overcomplicating it.

November 19, 2024 • Matthew Marion • 5 min

Ease of use in CCaaS: Why simplicity always wins

Delivering a premium customer service experience doesn’t have to be complicated.

January 23, 2025 • Matthew Marion • 4 min

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